Project

General

Profile

Actions

Feature #281

open

Differentiate Demo Requests from General Contact Inquiries

Added by Vaughn Jeffers 3 months ago.

Status:
New
Priority:
Low
Assignee:
-
Start date:
03/09/2026
Due date:
% Done:

0%

Estimated time:

Description

User Story:
As a Ziska administrator, I need a way to distinguish between users requesting a product demo and users contacting us for general inquiries, so that we can respond appropriately and prioritize demo opportunities.

Description:
Currently, users contacting us through the website are not clearly categorized by intent. The system should provide a way to identify whether the user is requesting a demo of Ziska or reaching out for general contact purposes. This will allow internal teams to properly route, prioritize, and respond to inquiries.

Acceptance Criteria:

  1. The contact interface allows users to select either “Request a Demo” or “Contact Us.”

  2. Submissions are clearly tagged or categorized based on the selected request type.

  3. Administrators can easily identify the request type when reviewing submissions.

  4. Demo requests can be filtered or viewed separately from general contact inquiries.

  5. The request type is included in any notification emails or system alerts.

No data to display

Actions

Also available in: Atom PDF