Feature #281
openDifferentiate Demo Requests from General Contact Inquiries
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Description
User Story:
As a Ziska administrator, I need a way to distinguish between users requesting a product demo and users contacting us for general inquiries, so that we can respond appropriately and prioritize demo opportunities.
Description:
Currently, users contacting us through the website are not clearly categorized by intent. The system should provide a way to identify whether the user is requesting a demo of Ziska or reaching out for general contact purposes. This will allow internal teams to properly route, prioritize, and respond to inquiries.
Acceptance Criteria:
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The contact interface allows users to select either “Request a Demo” or “Contact Us.”
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Submissions are clearly tagged or categorized based on the selected request type.
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Administrators can easily identify the request type when reviewing submissions.
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Demo requests can be filtered or viewed separately from general contact inquiries.
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The request type is included in any notification emails or system alerts.
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